Privacy Policy

This Privacy Policy describes how [LEGAL BUSINESS NAME] dba [DBA: Launchly] ("Launchly," "we," "us," or "our") collects, uses, and protects information when you visit our website or use our services. By using our website or services, you consent to the practices described in this policy.

We may collect the following types of information:

• Contact information: first name, last name, email address, phone number (including mobile number), company name, and city, which you provide through our contact form or when you book a call.
• Communications data: the content of messages you send us and records of our replies, including text messages.
• Usage data: information about how you interact with our website, such as pages visited, referring URLs, and approximate location derived from your IP address.
• Consent records: records of your SMS opt-in choices, including whether you consented to non-marketing and/or marketing text messages and the date and time of that consent.

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Schedule and remind you of appointments and strategy calls.
• Send account updates and service-related communications.
• Send marketing offers and promotions, but only where you have provided separate opt-in consent for marketing text messages.
• Improve our website, services, and customer support.
• Comply with legal obligations, including A2P 10DLC SMS registration and consent record-keeping requirements.

Opt-in and consent. When you provide your mobile number on our contact form, you may separately opt in to receive non-marketing text messages (about your inquiry, appointment scheduling, reminders, and account updates) and/or marketing text messages (about offers, promotions, and marketing services). Both opt-ins are optional and unchecked by default; you may submit the form without consenting to either. Your consent is not a condition of any purchase.

Message frequency. Message frequency varies depending on your interactions with us. You will receive appointment reminders and follow-ups related to your inquiry and, only if you opted in, marketing messages.

Rates. Message and data rates may apply. Check with your mobile carrier for details.

Opt out. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. After opting out, you may still receive non-text communications from us.

Sharing of mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information sharing generally. We do not sell your personal information. We may share information with service providers who help us operate our business (such as our SMS and calendar platforms) under written agreements requiring them to protect your information and use it only for the purposes we specify, and we may disclose information when required by law.

Our website may use cookies and similar technologies to remember your preferences, understand how you use the site, and improve our services. You can control or disable cookies through your browser settings; however, some features of the site may not function properly without them. We may use analytics tools that collect anonymized usage data.

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe and in accordance with applicable law.

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or our data practices, contact us:

[LEGAL BUSINESS NAME] dba [DBA: Launchly]
[BUSINESS ADDRESS]
Email: [SUPPORT EMAIL]
Phone: [SUPPORT PHONE]

See also our Terms & Conditions.